5/14/2025
• Posted by Provider Relations
Earlier this month Fidelis Care notified providers that, pursuant to the regulatory requirements defined in Article 44 of the New York State Public Health Law for all Managed Care Organizations, it was implementing a change to its appeals process by requiring the submission of written member consent.
5/6/2025
• Posted by Provider Relations
The implementation date for the transition of School-Based Health Center Services (SBHC) has been placed on hold.
5/5/2025
• Posted by Provider Relations
The Fidelis Care Provider Relations Department is committed to building strong and lasting relationships with our providers and their staff. To foster this partnership, we have assigned a Provider Relations Specialist to communicate important information and provide support to our providers.
4/29/2025
• Posted by Provider Relations
Fidelis Care will host three Provider Office Hours in May 2025. During the webinars, Fidelis Care staff will be available to share information, provide an overview of provider resources, and answer your questions.
4/29/2025
• Posted by Provider Relations
Due to regulatory requirements defined in Article 44 of the New York State Public Health Law for all Managed Care Organizations (MCO), Fidelis Care is implementing changes to our Utilization Management/Authorization Appeals process. Effective June 1, 2025, Fidelis Care will require providers to adhere
4/28/2025
• Posted by Provider Relations
The following section of the Fidelis Care authorization grids have been updated effective June 1, 2025.
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