Provider | Fidelis Care
Member
Providers
Shop For a Plan

Welcome, Providers!


LATEST NEWS


Availity Essentials Live Webinars for Fidelis Care Providers
8/6/2025 • Posted by Provider Relations

Availity experts are hosting several live webinar sessions in the month of August to assist Fidelis Care providers with navigation of Availity Essentials. Space is limited, save your seat today!

 

Topic

Webinar Date

Availity Essentials Introduction

Monday, August 11th, 3:00 - 4:00 pm EST

Authorization Tools

Tuesday, August 12th, 3:00 - 4:00 pm EST

Claim Submission and EDI Reporting

Wednesday, August 13th, 3:00 -4:00 pm EST

Claim Follow up and Remittance Advice

Thursday, August 14th, 3:00 – 4:00 pm EST

Clinical Applications

Wednesday, August 13th, 1:00 – 2:00 pm EST

 

Availity Essentials Introduction

Description: Join an Availity Essentials trainer to learn how to navigate in Essentials and how to complete an Eligibility & Benefits inquiry.

The training will cover the following topics:

•           General Navigation

•           Manage My Organization

•           My Account

•           Payer Spaces

•           Payer List

•           Eligibility & Benefits

 

Authorization Tools

Description: Join an Availity Essentials trainer to learn how to use the authorization tools in Essentials.

The training will cover the following applications:

  • Authorization Request
  • Authorization/Referral Inquiry
  • Authorization/Referral Dashboard

 

Claim Submission and EDI Reporting

Description: Join an Availity Essentials trainer to learn how to submit a claim.

The training will cover the following applications:

  • Claims & Encounters Professional claims
  • Facility claims
  • EDI Reporting

 

Claim Follow up and Remittance Advice

Description: Join an Availity Essentials trainer to learn how to follow up on the status of your claim.

The training will cover the following applications:

•           Claim Status

•           Correct a claim via Claim Status

•           Remittance Viewer

 

Clinical Applications

Description: Join an Availity Essentials trainer to learn how to use Availity’s risk & quality applications.

The training will cover the following applications:

•           Clinical Quality Validation (CQV)

•           PCP Notification

•           Risk Condition Validation (RCV)

 

Please Note: You must be logged into your Availity Essentials account to register and attend live training. To register for an Essentials account, visit Register and Get Started with Availity Essentials

 

Enrolling for a provider webinar in the Availity Learning Center (ALC)     

  1. Log in to Availity Essentials.
  2. Select Help & Training > Get Trained.
  3. ALC opens in a new browser tab. If it does not, have the user check their browser settings to allow for pop-ups and redirects from apps.availity.com and availitylearning.learnupon.com.
  4. Select the Sessions tab.
  5. Select the View Course button next to the webinar.
  6. Select the Enroll button.

 

Smiles-that-Shine

Provider Access Online

Verify member eligibility or renewal status, check claims, send e-scripts, and more.

Social Care Network

Members in our Medicaid Managed Care, HealthierLife (HARP), Fidelis Care at Home, and Wellcare Fidelis Dual Plus plans have access to a network of service providers to identify and address needs such as housing, food, transportation, and more.

Join Our Network

Apply to our network and become a part of the Fidelis Care mission. 

Required Cultural Competency Training

Access the Provider Attestation Statement and submit completion of training.

Authorization Resources

To submit prior authorization request types, use the Fidelis Care provider portal.

Electronic Transactions

Submit claims electronically for faster processing and reimbursement.

Utilization Management (UM)

Find information and links to external vendor authorizations and to internal resources.